Excellent Customer Service is paramount to the success of every business.
The following famous quote is attributed to Mahatma Ghandi
“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us an opportunity to do so.”
This message is endorsed in this very powerful, memorable and entertaining workshop where Claire Hughes from Claire Hughes Consultancy shares the four principles of good customer service – Service, Attitude, Consistency and Teamwork
. The motivational training DVD entitled ‘Give ’em the Pickle’ and group exercises will inspire you and your employees to do the most important thing you can do in business…Take Care of the Customer.
Speaker : Claire Hughes – Take Care of the Customer.Ranfurly Arts & Visitor Centre, Market Square, Dungannon
Note! 8:00 am to 10:00 am